Shipping & Delivery

We offer free shipping.

SHIPPING COST: Free shipping on most orders.

Shipping is free on all items displayed on our website if you’re in the contiguous USA apart from select models. Shipping information and whether free shipping applies is clearly stated on each product page.

Free Shipping includes major metro areas such as:

New York-Newark-Jersey City, NY-NJ-PA
Los Angeles-Long Beach-Anaheim, CA
Chicago-Naperville-Elgin, IL-IN-WI
Dallas-Fort Worth-Arlington, TX
Houston-The Woodlands-Sugar Land, TX
Washington-Arlington-Alexandria, DC-VA-MD-WV
Miami-Fort Lauderdale-West Palm Beach, FL
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD
Atlanta-Sandy Springs-Alpharetta, GA
Boston-Cambridge-Newton, MA-NH

Handling Time:

0-1 days (business days) for EV Rider, Enhance Mobility & many other non-customized orders
Up to 2 weeks for customized models

Shipping Time:

3 days (business days) for Fedex and UPS orders (EV Rider, Enhance Mobility & EZ Carrier products)
4-5 days (business days) for other orders

This very much depends on two factors: the stock status on the product page and how far you are from the warehouse your scooter ships out from. It could be as short as 2 business days or longer than 3 weeks if it’s a special order. Bear in mind, different colors of the same model can have different stock statuses. Also bear in mind that if you add certain customizations, these can increase the time it takes for the team to assemble your scooter at the warehouse.

Please call us for more details at 1-(855) 566-3445